Helpie FAQ

  • Will car decals damage my paint?

    Our vehicle graphics and wraps will not impact your car's paint. These graphics when removed will simply leave some adhesion which can be removed with alcohol or adhesive remover. The paint of your car will still remain in tact.


    This question applies to the following products: Temporary Vehicle Graphics, Full Vehicle Wrap, Partial Vehicle Wrap, Fleet Wrap, and Spot Graphics 

  • Are car decals car wash-safe?

    Any vehicle graphics and wraps  that are adhered to the car are car wash friendly. Car wraps, car door decals, car lettering, and rear window graphics will not be impacted by a car wash. These car stickers are printed with solvent inks that are embedded into the material making them UV proof and weather resistant. These graphics are weather proof and should not be impacted by a car wash.


    This question applies to the following products: Temporary Vehicle Graphics, Full Vehicle Wrap, Partial Vehicle Wrap, Fleet Wrap, and Spot Graphics 

  • How can I keep my banner in the best shape possible?

    Our hanging banners are extremely durable and can easily last more than five years. By occasionally cleaning it with soap and water, and storing it in cool locations (rolled up)--the banner will look brand new, every time!

  • I want to hang the banner up near the ceiling, will the light shine through it?

    Our hanging banners are made with special "blockout" banner material, which means all you will see is the cleanest image possible! With this material, you can hang your banner at any height to grab your customer's attention!

  • I am wondering if you make table roll up displays that are smaller than your 24"x 92".

    As for the width of the roll up display stand, the minimum size is 24". If you are looking for displays that stand shorter than the 92" we can custom cut the supporting poles to adjust to any dimension.

  • Can I clean a wall mural?

    Our wall murals are both completely waterproof and can be easily cleaned with a damp sponge or mild soap and water. Cleaning with harsh chemicals may cause bubbling or warping of the vinyl. Excessive scrubbing or abrasive cleaners may scratch the print. To further protect your image from scratches and scuffs, give us a call and ask about our lamination options.

  • What kind of images should I submit for a custom wall mural decal?

    Really, we can do any image for a wall mural, as long as you’re comfortable with the quality of the print. We say that because some images don’t enlarge very well. Here are some rules of thumb to help you decide what image to submit:

    Smartphone photos generally don’t make very good murals. If your photos were taken while on a high resolution/HDR function, that can sometimes work.

    Photos taken with a 6 megapixel or higher digital camera enlarge well.

    We CAN generate murals from printed photos to a certain extent. Printed photos that are smaller than 8”x10” usually cannot be scanned at a high enough resolution for a full wall mural. They may be large enough if you’re looking for a wall graphic that’s a bit smaller.

    We work with most file types, but AI and EPS are our personal favorites. Vectorized images are pretty awesome as well.

    Files for digital images should be at least 500 KB for full wall application. Whether you’re ordering something large or small, the image should be at a resolution of at least 100 dpi.

  • What type of wall surface do I need to have?

    For best results, wall murals work best on completely smooth walls painted with a satin or semigloss finish. This ensures that the vinyl itself remains smooth, has good contact with the wall, and is relatively easy to remove. Our wall murals are waterproof and will withstand humidity and moderate direct exposure to water. The wall must be completely dry prior to installation to ensure that mold does not grow in the wall underneath the vinyl.

    It’s entirely possible to apply temporary wall adhesive to textured surfaces, but this generally requires a different type of material and professional installation. Give us a call for more information if you have an uneven or textured wall.

  • Can I hang wall murals myself?

    It’s entirely possible to install these adhesive panels yourself. Though it is not a particularly difficult task, it can be time consuming when done properly and depending upon the size of your image. Keep in mind that any damage to the vinyl that may occur during self-installation is not covered by our customer satisfaction guarantee. Many people choose to have our installations team take care of the process not only for the professional quality results, but for the saved time and peace of mind.

  • How big can you print your oversized checks?

    We have three options for novelty checks, small 18x36, medium 24x48, and large 24x54. However if you desire a size not specified our staff can help you with creating the right check for you.