FAQ

Helpie FAQ

  • Artwork Requirements

    Web Upload: https://www.858graphics.com/uploader/
    Acceptable File Formats:

    1. Adobe Illustrator: .ai
    2. Adobe Photoshop (.psd)
    3. Vector (.eps)
    4. Portable Document Format (.pdf)
    5. Tagged Image File Format (.tiff)

    Fonts: All fonts must be outlined and Vectorized 

    Color Specifications: CMYK File Format

    Cut Lines: Draw a 1pt magnet lines to cut. This will need to be provided on a separate layer. Please be sure this is not flattened on the printed art. This line will be used as the precise cut line!

  • How large can my rigid print be?

    Our materials come default at 4 foot by 8 foot. These materials include foamcore, dibond, PVC, styrene, ultraboard, gatorboard, cardstock, coroplast, and acrylic.  If requested, we have the ability to order these in custom sizes.  Call you customer service rep to find out more!

  • What is the difference in the material options for Step and Repeats?

    Step and Repeats, also known as Media Backdrops or photo backdrops, come in a variety of sizes and finishes. We offer several different materials. Our 13 oz Economy Srim banner is the most economic and is beneficial for short term events. This material does have a memory and can hold wrinkles, so it is best to keep these rolled. This then scales up to 15oz and 18oz banner. These are much more durable options. These more robust options, are better for larger graphics, and for stages that have a lot of lighting. These options have built in liners to make them opaque. The 18 oz is the most durable, and is especially good for outdoor use. Our stretch Fabric is the most premium option. Due to wrinkle release properties, it can be shipped in more consolidated boxes. The fabric options also can be machine washed. 

  • How long will floor graphics stay adhered?

    We have several different grades of vinyl that can be used for floor graphics. These different grades have different lifespans. Our economy vinyl is great for short term floor graphics. Great for short term events (both indoor and outdoor) ranging from a couple hours to 5 days.  We have a mid tier vinyl that increases the durability of these graphics. For outdoor use these graphics can last anywhere from 6 months to 1 year. For indoor, these graphics can last anywhere from 2-3 years. Our premium outdoor vinyl can be utilized for upwards of 1 year. 

  • What are stud mounts?

    Stud mounts are utilized for signage or dimensional letters. These are threaded metal pieces that range in length from 3/4" to several inches long. The back of the sign or letter is drilled and tapped to receive threaded studs. Studs are pressed into pre drilled wall holes and secured with adhesive and/or anchors. Studs can be utilized for blind stud mounts, or can be hung a little off the wall. Blind stud mounts allow you to hang heavier signage and secure it directly to the wall.

  • How large can I make a spot graphic?

    The term spot graphics are utilized for graphics that are intended for a door, car-door, window, rear bumper, etc. These graphics are usually no bigger than 24"x24". With that being said, we are able to make larger graphics, and this would be considered under partial wraps, wall murals, window graphics, or wraps. If you are needing something bigger, reach out to our customer service representatives. They will be able to assist you.

  • Will car decals damage my paint?

    Our vehicle graphics and wraps will not impact your car's paint. These graphics when removed will simply leave some adhesion which can be removed with alcohol or adhesive remover. The paint of your car will still remain in tact.

     

    This question applies to the following products: Temporary Vehicle Graphics, Full Vehicle Wrap, Partial Vehicle Wrap, Fleet Wrap, and Spot Graphics 

  • Are car decals car wash-safe?

    Any vehicle graphics and wraps  that are adhered to the car are car wash friendly. Car wraps, car door decals, car lettering, and rear window graphics will not be impacted by a car wash. These car stickers are printed with solvent inks that are embedded into the material making them UV proof and weather resistant. These graphics are weather proof and should not be impacted by a car wash.

     

    This question applies to the following products: Temporary Vehicle Graphics, Full Vehicle Wrap, Partial Vehicle Wrap, Fleet Wrap, and Spot Graphics 

  • How can I keep my banner in the best shape possible?

    Our hanging banners are extremely durable and can easily last more than five years. By occasionally cleaning it with soap and water, and storing it in cool locations (rolled up)--the banner will look brand new, every time!

  • I want to hang the banner up near the ceiling, will the light shine through it?

    Our hanging banners are made with special "blockout" banner material, which means all you will see is the cleanest image possible! With this material, you can hang your banner at any height to grab your customer's attention!